Thank you for shopping with EJ Digital Marketing. We value your satisfaction and strive to provide high-quality products. Please read our Return and Refund Policy carefully before making a purchase.
1. Return Period
You may request a return within 30 days of receiving your product.
2. Conditions for Returns
To be eligible for a return, the item must meet the following conditions:
The item must be unused and in the same condition you received it.
It must be in its original packaging with all tags and accessories intact.
Items that have been opened, used, or damaged by the customer will not be accepted for return.
3. Non-returnable items
We do not accept returns for:
Items that have been opened or used.
Personal care items, perishable goods, or items marked as non-returnable at the time of purchase.
4. Refund Method
Once your return is approved, we will issue a refund to your original payment method within 7 business days.
5. Return Shipping Responsibility
If the return is due to our mistake (e.g., wrong item, damaged item), we will cover the return shipping cost.
If the return is due to the customer's mistake (e.g., ordering the wrong product), the customer will be responsible for return shipping.
6. How to Request a Return or Refund
To initiate a return or refund, please contact us via email at: info@ejdigitalmarketing.com
Please include your order number, reason for return, and photos if applicable.